Programs - ark Consulting Group

Upcoming Programs

Diploma in HR Management
Diploma in Project Management
Advanced Diploma in HRM (ADHRM)
Diploma in Labor and Workplace Laws
GPHR Preparation Program
Diploma in Contract Management

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INTERNAL CUSTOMER SERVICE EXCELLENCE

Companies can achieve immense value by ensuring that Customer Service Excellence is taken seriously for Internal Customers. We provide the tools and techniques of serving Internal Customer.

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PERFORMANCE COACHING

Employee productivity is a critical player in the survival and growth of companies. Enhanced productivity can only become possible when all employees are active contributors. There is strong need for training managers in employee involvement, employee participation and development.

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MOBILIZING SUPPORT FOR CHANGE

Mobilizing Support for Change is a critical factor in success of Change Management activities. Most organizations enter into change process without giving enough resources and attention to this element.

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DESIGNING HR MANUAL

HR Policy Manuals supplies the policies and procedures that require specialized skill in writing policy manuals. If you are in search of how to write policies, or how to write procedures, or how to write an employee handbook, or how to write standard operating procedures (SOP), or design forms, join us in this workshop.

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MANAGEMENT SKILLS FOR EXECUTIVE ASSISTANT

This is a two-day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. The two days will help you identify productivity pay-offs and priorities, and build better relationships with those around you and with the person to whom you report.

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PROBLEM SOLVING & DECISION MAKING

PSDM is an interactive, outcome-focused two-day workshop that delivers a comprehensive approach to problem solving and decision making. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it.

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